News Release
Manitowoc boosts Crane Care team for Asia
6/5/2017
Manitowoc has made two new appointments to its Crane Care customer service team for Potain tower cranes in Asia. Jerome Carre and Jenny Chong join as customer service manager and customer service specialist, respectively. Carre will report directly to Marco Zucchet, director of sales and customer service for tower cranes in Asia. Chong will join the broader Crane Care team, which Carre will lead.
Prior to joining Manitowoc, Carre was general manager for the Singapore-based arm of a French manufacturer of anti-collision systems for tower cranes. In his new role, he will oversee sales, training and other customer service operations for Crane Care, working closely with Manitowoc’s extensive dealer network in the region.
“The appointment of Jerome and Jenny strengthens our Crane Care program significantly in this region and will help our Potain tower crane customers get even better levels of return on investment with their machines,” said Marco Zucchet. “Quality customer service is at the heart of our business and our people, as these new appointments demonstrate.”
The Manitowoc Company, Inc. (“Manitowoc”) was founded in 1902 and has over a 117-year tradition of providing high-quality products and support services that are tailored to customers’ needs. Its 2019 net sales were approximately $1.83 billion. Manitowoc is one of the world's leading providers of engineered lifting solutions. Through its wholly-owned subsidiaries, Manitowoc designs, manufactures, markets and supports comprehensive product lines of mobile telescopic cranes, tower cranes, lattice-boom crawler cranes, boom trucks and industrial cranes under the Grove, Potain, Manitowoc, National Crane, Shuttlelift and Manitowoc Crane Care brand names.