There are few events that jeopardize profitability to the extent of equipment downtime. Responsive service and support to get your equipment up and running are at the heart of Manitowoc Crane Care.
Manitowoc Crane Care is the world’s most advanced service and support program. Designed to provide continuous support through Manitowoc products lifecycle, Manitowoc Crane Care’s industry-leading program groups product support into five disciplines: parts, support, technical documents, technical support and training.
Our slogan, “Wherever. Whenever. Whatever. We’re There™”, signals our commitment to total customer satisfaction. Manitowoc Crane Care offers global access to parts, service, technical assistance and training for every Manitowoc Crane product, 24 hours a day, 365 days per year.
Over-the-counter parts availability, expert repair and technical assistance help to assure you productive work crews and minimal downtime. A staff of more than 650 professionals worldwide stands ready to make sure your Manitowoc lifting solutions are working in the direction of your expectations and beyond.
From three major parts warehouses and an automated worldwide distributor parts ordering system with technical documentation, to dedicated Customer Support Representatives and technical instructors strategically located around the globe, no one comes close to matching Manitowoc Crane Care for pure efficiency and value.